Developed and opertated by All Africa Adventures cc - JBay Cabs PTY/LTD
JBay Deliveries below referred to as THE COMPANY/COMPANY
The privacy and security of your information is very important to us. Whether you are
booking a room, activity, tour, transfers or just a prospective client browsing our website
and looking at our property/services, we want you to trust that the information that you have
provided to us is being properly managed and protected.
includes its parents, subsidiaries, and affiliates, and covers information collected and used by
The Company in the course of its business. Your information may be collected and used by
explain more about how we collect and manage your information.
INFORMATION WE COLLECT:
Information you give us. In your use of the Site, you may provide us with various
information that personally identifies you. For example, we collect information from you
when you make a order through our ordering system of The Company.
Information collected during the course of the order include:
· Your name, email address, delivery address, phone number, nationality and
payment card information; and
· Ordering system, through our websites, directly at the The Company or through mobile
applications. In some cases, we may receive this information from a third party, such as when
you book through an online travel agency or booking site.
INFORMATION WE GET FROM YOUR USE OF THE SITE.
We also collect information from you when you browse the Site, use our mobile applications
or participate in certain services when ordering, such as wireless internet services. In these
instances, information such as your country information, internet protocol (“IP”) address,
media access control address and other characteristics about your system or device may be
automatically collected. This information may be collected for functional purposes as well as
to improve your experience when using these services. This information may also be used for
aggregated trend and statistical analysis, and for showing you more relevant advertisements
and messages. Site usage may also provide us with other information including, without
limitation, domain server, type of computer, and type of web browser and other relevant
information about your online experience and use of the Site.
INFORMATION STORED ON YOUR COMPUTER (“COOKIES”).
When you visit this Site, The Company may store some information on your computer. This
information will be in the form of a cookie or similar file and can help us maintain and
improve this Site. A cookie is a small amount of data that is transferred to your browser by
a Web server and can only be read by the server that gave it to you. It functions as your
identification card, recording such things as Internet addresses, passwords, and preferences.
When you visit the website again, the cookie allows that site to recognize your browser. It
cannot be executed as code or deliver viruses. With most Internet browsers, you can erase
cookies from your computer hard drive, block all cookies, or receive a warning before a
cookie is stored. Please refer to your browser instructions to learn more about these
HOW WE USE THIS INFORMATION:
We use the information collected from you primarily to fulfil your order.
In some instances where we have your consent or where permitted under applicable law, we
may send you marketing communications (which may include text messages) for products
and services that we believe would be relevant for you. We also may use information related
to your stay to display targeted advertisements on our websites or on third party websites or
to send you more relevant messaging. Additionally, we use this information for purposes of
aggregated trend and statistical analysis to evaluate and improve our products and services
and other market research.
WHO WE SHARE YOUR INFORMATION WITH:
We will share your information with The Company you are staying at to fulfil your
reservation. We may also share your information with third party service providers to provide
services in relation to our business as well as to help us improve our products and services.
For example, we might use a third party or a third party product for the purposes of market
research and data analytics. In certain instances, subject to local consent requirements, third
party service providers may also assist us with various marketing campaigns. We may also
share your information with third parties to extend special offers about their own products
and services to you. Any such parties will need to agree to comply with our privacy
requirements before we provide them with information.
Aside from the purposes described above, we do not share your stay information with any
other third parties unless we have your consent or under special circumstances, such as:
· when we believe in good faith that the disclosure is required by law or to protect the
safety of guests, employees, the public or delivery service property;
· when disclosure is required to comply with a judicial proceeding, court order,
subpoena, warrant or legal process; or
· in the event of a merger, asset sale, or other related transaction.
There may be other times when we collect and use personal information, for example if you
choose to participate in one of our competitions or sweepstakes, sign up to receive our
newsletters or other special offers and promotions, download one of our mobile applications
or participate in one of our other services. In these instances, we will collect information from
you for running and administering the respective competition, sweepstakes or service that
you have elected to participate in. The information collected may include personal details
such as your name, address, and contact information, as well as certain demographic
information. In each case, we will collect, use and secure your information in a manner
LOCATION INFORMATION AND SERVICES
We may receive information about your location during the course of and for the purpose of
providing you the services described above through your use of our websites and mobile
applications. For example, if you are using our mobile applications and have consented to
sharing your location information with us, this information might be collected through GPS
or Bluetooth technologies to enable us to provide certain services to you such as customized
offers and promotions. In addition to your use of our websites and mobile applications, we
may also receive location information from wireless networks or cellular towers in proximity
to your mobile device, through your internet protocol (“IP”) address or through your use of
other services we provide at our hotels, such as wireless internet services. We may also have
access to location information that you provide to us through your use of social media, such
as when you “tweet” your location. Your location preferences can be set or modified at the
device level or through modifying your settings with the relevant social media platform.
We may use various social media features such as the Facebook “Like” button on our
websites and mobile applications. Certain information may be shared or otherwise provided
to us through your use of these features in conjunction with our services and programs.
Subject to your account and privacy settings, we may also be able to see information that you
post when using these social media platforms whether or not you are using one of our
services. In some instances, depending on the circumstances, we may contact you on these
social media platforms. The information you post on social media sites as well as the controls
surrounding these disclosures are governed by the respective policies of these third parties.
HOW WE SECURE YOUR INFORMATION
We are committed to protecting the confidentiality and security of the information that you
provide to us. To do this, technical, physical and organizational security measures are put in
place to protect against any unauthorized access, disclosure, damage or loss of your
information. The collection, transmission and storage of information can never be guaranteed
to be completely secure, however, we take steps to ensure that appropriate security
safeguards are in place to protect your information.
MANAGING YOUR PREFERENCES AND INFORMATION
We want to ensure that you have the necessary tools at your disposal to control the
information that you provide to us, including how we communicate with you. It is also
important that you contact us to update your information if any of it is inaccurate or changes.
MANAGING YOUR INFORMATION
Through the provision of the services described above, we and in some instances our third-
party partners and service providers, may communicate with you in relation to a reservation
or to support any other services that we provide.
In the event any information that you provide to us is inaccurate and changes need to be made
or you would like certain information deleted, your information can be updated by contacting
a customer service representative at the Guesthouse. Please note that in some instances it
may not be possible to delete certain pieces of your information. In other instances, we may
not have the ability to delete certain pieces of information that are stored on our systems or
that have been provided to third parties in connection with the services discussed in this
LINKS TO OTHER SITES
Our websites and applications may contain links to websites that are maintained and/or
controlled by third parties. We make no representations or warranties with respect to such
third-party websites. We encourage you to review the privacy policies of these third party
websites as their privacy practices may differ from ours.
Our websites are not intended for children and we do not intentionally solicit or collect
personal information from individuals under the age of 18. If we are notified or otherwise
discover that a minor’s personal information has been improperly collected, we will take all
commercially reasonable steps to delete that information. In limited instances, we may have a
campaign or program targeted towards children. In these instances details on the information
practices will be presented within the terms and conditions of the program or campaign.
comply with the evolving regulatory environment or the needs of our business. We reserve
the right, at any time and without notice, to add to, change, update or modify this Privacy
Policy, subject to any applicable legal requirements.
Our details are: